Mark Hepworth from Loughborough University in the UK tells us two things he will be taking away from the conference. Can intermediaries be satisfied with being just a repository? How can intermediaries add value and engage with people’s capacity to use information?
This plenary session aimed to address some of the ‘thorny issues’ for intermediaries which have emerged over the course of the past two days. The chair, Catherine Fisher, invited suggestions from the floor on what some of these issues might be. The participants then formed groups to tackle each one separately and came up with key points and, in some cases, ideas for next steps: